Friday, April 20, 2007

Lenovo systems not living up to expectations.

Today, I had to take back a Lenovo system to Office Depot. The system they sold me was a return. Apparently, someone had purchased it, then returned it after submitting the rebate forms.

So, guess what happened to me when I tried to submit the proper forms and setup the extended warranty? The company you had to call to submit your information would not honor it, or they said I had to do all kinds of jumping through hoops to get it fixed. Well, screw that.

I hate the fact that there are 'rebates' on things like this. You always end up speaking to someone who can not grasp the english language. that, and trying to get your point across is like pulling teeth. It is exasparating.

I just can't express how much I hate rebates on anything. it is a proven ripoff. The company giving them know it, the manufacturer (who usually outsources it) know it, and everyone buying the crap know it. So why do we buy crap with rebates?.

Look at this situation alone if you care. I had to speak to someone who didn't understand that I had a contract number that was given to me the day I purchased the system. All they could say was, (and you have to say this outloud in your worst Hindi accent)

"I am so very, very sorry, but that contract number is canceled. have you spoken to the persons you purchased the computer from?"
It makes my eyes bleed to hear that when the fact is that the moron that I spoke to didn't understand that I should not have to needed to speak to anyone because I just bought it and it was never opened!

Crap, why do we have to put up with this? Because that is the new "American Way". That is, Truth (if you get caught trying to screw someone), Justice, to do the right thing once you get caught trying to screw everyone, and Grab for the almighty dollar then run once you get it in your pocket. That way, no one will get wise to your underhanded ways until you are long gone.

Well screw that too. I am all for never buying anything anywhere when you have to submit a rebate.

This was originally about how bad the lenovo system was. That is going to be another post once I hear how my parents faired when their new Lenovo system failed in less than 90 days. Stand by for that. It ought to be quite the story.


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